What are the delivery terms for orders from Cosatto.bg?
All orders over €50 (VAT included) are delivered free of charge!
For orders under €50 (VAT included), a delivery fee of €5.00 (VAT included) is charged. The fee is shown before you complete your order.
We deliver within Bulgaria only.
How can I receive my order?
- Collection from our warehouse – select it before completing your order. Address: 3 Simeon Petrov St., Bozhurishte (Metrika warehouse)*
- Courier delivery to your address or to a Speedy office
- Other – if you need anything clarified, please contact us
How long does delivery take?
Orders placed before 2:00 pm are processed the same day and sent by courier to anywhere in Bulgaria. Orders placed after 2:00 pm and at weekends are processed on the next working day.
If an item you ordered is not available, we will contact you about the possible delivery time.
With normal courier workload, delivery takes 1–2 working days.
How can I pay for my order?
On delivery:
- Cash on delivery – you pay the courier when the parcel arrives.
- Card on delivery – please check with the courier for your area whether this is available.
Before completing the order:
- By bank card online.
*Warehouse collection:
- the order must be paid in advance (it cannot be paid on collection);
- the order must be placed before 2:00 pm;
- you will receive a confirmation by email or phone when the order is ready for collection.
Warehouse opening hours: Monday to Friday, 8:00 am – 5:30 pm.
Contact: office@cosatto.bg, tel. +359 887 132 548.